Hotel or Motel Manager-141311

SOL | State SOL |Employer SOL| Regional

Description
A Hotel or Motel Manager organises and controls the operations of hotels and motels to provide
guest accommodation, meals and other services.

Skill Level 2

Alternative Titles:
 Hotelier
 Publican

Specialisations:
 Duty Manager (Hotel)
 Resort Manager

Occupations considered suitable under this ANZSCO code:
» Hotelier
» Publican
» Duty Manager (Hotel)
» Resort Manager

Occupations not considered under this ANZSCO code:
» Hotel Service Manager
» Bed and Breakfast Operator
» Serviced Apartment Manager
» Guest House or Hostel Manager
» Reception Centre Manager
» Night Auditor

These occupations are classified elsewhere in ANZSCO or not at the required skill level.

Skills Assessment Authority -VETASSESS - Caveats Group C | VETASSESS-FAQ |  Your Career | My Future

Caveats  Caveat 9

Endorsed Correlations to ASCO Occupations
3323-11 Hotel or Motel Manager

Group: 1413 Hotel and Motel Managers

Qualification Criteria
AQF Bachelor degree or higher degree Highly relevant major fields of study include Hospitality Management and Hotel Management.
Qualifications in Tourism without Hospitality Management subjects would not be accepted for this occupation.
*This includes qualifications assessed at AQF Bachelor, Master and Doctoral level.

Employment Criteria 

*If employment is prior to the completion of the qualification at the required level, an applicant must have at least one year of highly relevant employment at an appropriate skill level within the last five years.
The remaining three years of pre-qualifying period may be within the last ten years.
A positive assessment of both qualification level and employment duration is required for a positive
Skills Assessment outcome

Highly relevant major fields of study include

• Hospitality Management and Hotel Management.

Qualifications in Tourism without Hospitality Management subjects would not be accepted for this occupation.
*This includes qualifications assessed at AQF Bachelor, Master and Doctoral level.

Employment
Highly relevant tasks include:
» directing and overseeing reservation, reception, room service and housekeeping activities
» supervising security arrangements, and garden and property maintenance
» planning and supervising bar, restaurant, function and conference activities
» observing liquor, gaming, and other laws and regulations
» assessing and reviewing customer satisfaction
» overseeing accounting and purchasing activities
» ensuring compliance with occupational health and safety regulations
» may provide guests with local tourism information, and arrange tours and transportation

Employment information
A hotel or motel is a commercial establishment that provides guest accommodation, meals, and other
services for patrons. Such establishments generally categorise their staff among different service provisions (housekeeping, grounds/maintenance, food and beverage and reception or concierge
services). To be considered a suitable employment context, the hotel’s primary business should be the
provision of accommodation services, rather than the provision of food and beverage services.

To be considered for this occupation, the applicant must be responsible for the management of all
divisions or aspects of a motel or hotel’s operations, including housekeeping, security, food and beverage, and accounting and purchasing activities.

Applicants applying under this occupation should therefore either work at senior management
level in motels or small hotels without a complex organisational structure, or at Duty Manager level
or above in large hotels with complex organisational structures. In both cases applicants should be
responsible for managing and coordinating activities across all operational departments, directing staff
across departments, implementing policies and procedures, and they should have some relevant
HR and financial responsibilities.

Roles with responsibilities restricted to the front office only will not be suitable for this occupation,
but may be considered under the occupation Hotel Service Manager, if the role predominately involves
responsibility for managing hotel service staff.