Post Office Manager-142115

SOL | State SOL |Employer SOL| Regional

Description
Organizes and controls the operations of a post office.

Skill Level 2

Skills Assessment Authority - VETASSESS - Caveats Group C | VETASSESS-FAQ  |  Your Career | My Future

Caveats Caveat 10

Group: 1421 Retail Managers

Description
organize and control the operations of establishments which provide retail services.

Tasks
determining product mix, stock levels and service standards
formulating and implementing purchasing and marketing policies, and setting prices
promoting and advertising the establishment's goods and services
selling goods and services to customers and advising them on product use
maintaining records of stock levels and financial transactions
undertaking budgeting for the establishment
controlling selection, training and supervision of staff
ensuring compliance with occupational health and safety regulations

Skill Level
Most occupations in this unit group have a level of skill commensurate with the qualifications and experience outlined below.
In Australia:
AQF Associate Degree, Advanced Diploma or Diploma (ANZSCO Skill Level 2)

In New Zealand:
NZ Register Diploma (ANZSCO Skill Level 2)

At least three years of relevant experience may substitute for the formal qualifications listed above. In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification.

Registration or licensing may be required.

Requirements for Skills Assessment

This occupation requires a qualification assessed as comparable to the education level of an Australian Qualifications Framework (AQF) Diploma or higher and in a field highly relevant to the nominated occupation.

In addition to the above, it is essential for applicants to meet the following employment criteria:

• at least one year of post-qualification employment at an appropriate skill level,
• undertaken in the last five years,
• working 20 hours or more per week, and
• highly relevant to the nominated occupation.

If the qualification is not in a highly relevant field, then the applicant must have:

• two years of post-qualification employment experience at an appropriate skill level,
• undertaken in the last five years,
• working 20 hours or more per week, and
• highly relevant to the nominated occupation.

This is reduced to one year if there is an additional qualification at least at AQF Certificate IV level in a highly relevant field.

If employment has occurred before completion of qualification, then three years of highly relevant employment experience are required in addition to at least one year of highly relevant employment at an appropriate skill level in the last five years.

Please note in order to achieve a successful Skills Assessment Outcome, a positive assessment for both qualifications and employment is required.

*If employment is prior to the completion of the qualification at the required level, an applicant must have at least one year of highly relevant employment at an appropriate skill level within the last five years. The remaining three years of pre-qualifying period may be within the last ten years.

A positive assessment of both qualification level and employment duration is required for a positive Skills Assessment outcome.

Qualification

AQF Diploma or higher qualification. This includes qualifications assessed at AQF Advanced Diploma, Associate Degree, Bachelor, Master and Doctoral level.
Highly relevant major fields of study include:
» Retail Management
» Business Management
» Business Administration

Employment information

In Australia post offices operate in three key areas: letters and associated services, retail merchandise and third-party agency services, and parcels and logistics for both domestic and international markets. Services rendered by post offices include postal services (mail/ parcel/logistics), banking and insurance services, bill payment, remittance services, digital services and parcel lockers.

 The range of services provided usually depends on the size and type of post office. Most of the Australian post office network is operated by private individuals acting as licensees, agents or franchisees. These Licensed Post Offices (LPOs) may be run solely as a Post Office or in conjunction with another business. LPOs offer a wide range of postal products and services, and may also offer additional products.

 Community Postal Agents (CPAs), on the other hand, mostly operate as part of another business, such as a general store. CPAs offer limited mail and postage services. At a minimum, they offer basic postage assessment, stamp sales and over-the-counter mail acceptance and delivery. They do not offer agency services such bill payment and banking. CPA employment may not therefore be accepted under the occupation of Post Office Manager, as it may be more relevant to the occupation of Retail Manager (General).

To be considered as a Post Office Manager, you must be responsible for overall management of the Post Office and its staff, ensuring a profitable, safe and customer-focused operation. You should be responsible for recruiting, training and managing staff, be accountable for aspects of financial transactions, stock control, promotions, procedures and store operations. As part of a wider network, Post Office Managers do not generally manage product mix and pricing for core postal products and services, but may do this for any ancillary goods in their post office