ICT Account Manager - ANZSCO 225211

SOL | State SOL | Employer SOL| Regional

Description
Manages sale of computer hardware, software and services to existing account clients and identifies further sales opportunities within these accounts, builds new account clients, manages customer satisfaction and retention, and coordinates the preparation and presentation of ICT sales proposals and tenders.

Skill Level 1

Skills Assessment Authority VETASSESS - Caveats Group B & VETASSESS-FAQ | Your Career | My Future

Caveats No caveats 

Group: 2252 ICT Sales Professionals

Occupations not considered by VETASSESS under this ANZSCO code
 ICT Sales Representative
 ICT Business Development Manager
 ICT Sales Assistant
 Sales Representative (Business Services)
 Technical Sales Representatives nec

Requirements for Skills Assessment
This occupation requires a qualification assessed as comparable to the educational
level of an Australian Qualifications Framework (AQF) Bachelor Degree or higher, in a
field highly relevant to the nominated occupation.

If the qualification is in a highly relevant field to the occupation, then at least one year
of highly relevant post-qualification employment at an appropriate skill level is
required, completed in the last five years.

If the qualification is not in a highly relevant field, three years of highly relevant
employment at an appropriate skill level is required, completed in the last five years;
this is reduced to two years if there is an additional qualification at AQF Diploma level
in a highly relevant field.

If employment is pre-qualification, then five additional years of highly relevant
employment are required. This is in addition to one year of highly relevant
employment within the past five years.

A positive assessment of both qualifications and employment is required for a positive
Skills Assessment Outcome.

Qualification
AQF Bachelor degree or higher
Highly relevant fields of study would include disciplines relevant to information and
communication products, such as computer science and information technology.
Subjects may include:
*Computing *Business Information Systems *Communications Technology *Computer
Engineering *Computer Programming *Computer Science *Computer Software /
Hardware *E-Business *Electronics or Electronic Engineering *Information Management
*Information Technology *Networks and Data Communications *Systems Analysis
*Telecommunications

Employment
Pre-qualification employment can be considered for this occupation.
Account Managers identify opportunities to sell ICT products and services within
designated accounts and maintain retention rates. The ICT products sold are
typically targeted at enterprise (corporate) or public sectors and would normally
be expected to constitute business solutions rather than be off-the-shelf products.
The role requires in-depth, specialised knowledge in ICT to assess the needs of
client organisations, explain the goods and services in detail, and engage in
appropriate reporting and business planning.

ICT Sales Assistants, who sell computing and telecommunications related goods
and services in retail and wholesale establishments, are elsewhere classified in
ANZSCO at a lower skill level than ICT Sales Professionals.

Highly relevant tasks include, but are not limited to:
 compiling lists of prospective client businesses using trade directories and
other sources
 acquiring and updating knowledge of employer's and competitors' goods
and services, and market conditions
 visiting regular and prospective client businesses to establish and act on
selling opportunities
 assessing customers' needs and explaining the goods and services which
meet their needs
 promoting employers' ICT goods and services to existing and prospective
clients
 quoting and negotiating prices and credit terms, and completing contracts
and recording orders
 arranging delivery of goods, installation of equipment and the provision of
services
 reporting to sales management on sales made and the marketability of ICT
goods and services
 following up with clients to ensure satisfaction with ICT goods and services
purchased, arranging modifications and resolving any problems arising
 preparing sales reports, and maintaining and submitting records of
business expenses incurred

Skill Level
Most occupations in this unit group have a level of skill commensurate with a bachelor degree or higher qualification. At least five years of relevant experience and/or relevant vendor certification may substitute for the formal qualification. In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification (ANZSCO Skill Level 1).