Identifies and generates new ICT business opportunities to further improve market share and awareness by gaining an understanding of customers' ICT needs and promoting goods and services to these customers. May manage some key customer accounts.
Skill Level 1
Caveats No caveats
Group: 2252 ICT Sales Professionals
Occupations not considered under this ANZSCO code
ICT Account Manager
ICT Sales Representative
ICT Sales Assistant
Sales Representative (Business Services)
Technical Sales Representatives nec
Requirements for Skills Assessment
This occupation requires a qualification assessed as comparable to the educational
level of an Australian Qualifications Framework (AQF) Bachelor Degree or higher, in a
field highly relevant to the nominated occupation.
f the qualification is in a highly relevant field to the occupation, then at least one year
of highly relevant post-qualification employment at an appropriate skill level is
required, completed in the last five years.
If the qualification is not in a highly relevant field, three years of highly relevant
employment at an appropriate skill level is required, completed in the last five years;
this is reduced to two years if there is an additional qualification at AQF Diploma level
in a highly relevant field.
If employment is pre-qualification, then five additional years of highly relevant
employment are required. This is in addition to one year of highly relevant
employment within the past five years.
A positive assessment of both qualifications and employment is required for a positive
Skills Assessment Outcome.
AQF Bachelor degree or higher
Highly relevant fields of study would include disciplines relevant to information and
communication products, such as computer science and information technology.
Subjects may include:
*Computing *Business Information Systems *Communications Technology *Computer
Engineering *Computer Programming *Computer Science *Computer Software /
Hardware *E-Business *Electronics or Electronic Engineering *Information Management
*Information Technology *Networks and Data Communications *Systems Analysis
Pre-qualification employment can be considered for this occupation.
ICT Business Development Managers focus on the acquisition of new clients. The
ICT products sold are typically targeted at enterprise (corporate) or public sectors
and would normally be expected to constitute business solutions rather than be
off-the-shelf products. The role requires in-depth, specialised knowledge in ICT to
assess the needs of client organisations, explain the goods and services in detail,
and engage in appropriate reporting and business planning.
The role of a Business Development Manager is primarily to acquire new
business/accounts, rather than to generate increased revenue from existing
accounts. ICT Sales Assistants, who sell computing and telecommunications related
goods and services in retail and wholesale establishments, are elsewhere classified
in ANZSCO at a lower skill level than ICT Sales Professionals.
Highly relevant tasks include, but are not limited to:
compiling lists of prospective client businesses using trade directories and
acquiring and updating knowledge of employer's and competitors' goods
and services, and market conditions
visiting regular and prospective client businesses to establish and act on
assessing customers' needs and explaining the goods and services which
meet their needs
promoting employers' ICT goods and services to existing and prospective
quoting and negotiating prices and credit terms, and completing contracts
and recording orders
arranging delivery of goods, installation of equipment and the provision of
reporting to sales management on sales made and the marketability of ICT
goods and services
following up with clients to ensure satisfaction with ICT goods and services
purchased, arranging modifications and resolving any problems arising
preparing sales reports, and maintaining and submitting records of
business expenses incurred
Most occupations in this unit group have a level of skill commensurate with a bachelor degree or higher qualification. At least five years of relevant experience and/or relevant vendor certification may substitute for the formal qualification. In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification (ANZSCO Skill Level 1).