SOL | State SOL | Employer SOL| Regional
Description
Provides services for the safety and comfort of aircraft passengers.
Skill Level 3
Alternative titles include
Cabin Crew
Specialisations include
Cabin Supervisor (Aircraft)
Crew Attendant (Air Force)
Occupations and specialisations not considered by VETASSESS under this ANZSCO code
Airport Service Staff
Pilot
Skills Assessment Authority VETASSESS- Caveats Group D | VETASSESS-FAQ | My Future | Your Career
Caveats Not eligible if: Caveat 10
Group: 4517 Travel Attendants
Requirements for Skills Assessment
This occupation requires a qualification assessed as comparable to the educational
level of an Australian Qualifications Framework (AQF) Certificate IV or higher, in a field
highly relevant to the nominated occupation.
If the qualification is in a field highly relevant to the occupation, then at least one year
of highly relevant post-qualification employment at an appropriate skill level is
required, completed in the last five years.
If the qualification is not in a highly relevant field, two years of highly relevant
employment at an appropriate skill level is required, completed in the last five years;
this is reduced to one year if there is an additional qualification at AQF Certificate IV
level in a highly relevant field.
If the applicant only holds a qualification at AQF Certificate III level in a highly relevant
field, three years of highly relevant employment at an appropriate skill level is
required, completed in the last five years.
If employment is pre-qualification, then three additional years of highly relevant
employment are required. This is in addition to one year of highly relevant
employment within the past five years.
Qualification
AQF Certificate IV or higher
Highly relevant fields of study are Aviation (Cabin Crew), Travel and Tourism
Management, Hospitality Management, Customer Service Management
Subjects may include:
*Safety Procedures *Emergency Situations *Operating Firefighting Equipment *Food
and Beverage Services *First Aid *Hospitality Management *Retail *Customer Service
*Security *Tourism
In Australia:
AQF Certificate III including at least two years of on-the-job training, or AQF Certificate IV (ANZSCO Skill Level 3)
In New Zealand:
NZ Register Level 4 qualification (ANZSCO Skill Level 3)
At least three years of relevant experience may substitute for the formal qualifications listed above. In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification.
Employment
Pre-qualification employment can be considered for this occupation.
Highly relevant tasks include, but are not limited to:
managing safety and emergency procedures and making public
announcements
coordinating the sale of goods to passengers and completion of any customs
and immigration documentation which may be required
conducting safety checks and demonstrations of safety equipment and
procedures
assisting passengers in emergency drills, carrying out emergency procedures,
assisting and directing passengers in emergencies
checking passengers' tickets and directing them to seats and cabins
tidying aircraft, ship and railway cabins, and receiving and stowing food,
equipment and cabin baggage
operating galleys, preparing and heating food for passengers, and serving
refreshments and meals
distributing reading material, pillows, blankets and other amenities for the
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